Terms & Conditions

Based on the detailed example you provided from METRO Pakistan, here is a comprehensive "Terms and Conditions" page tailored for **Buraq Mart GS**. I have replaced all the specific details (company name, contact email, website URL, product categories, and policies) to match your online store.

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Terms and Conditions for Buraq Mart GS

Welcome to Buraq Mart GS. By using our website **https://buraqmartgs.com/** and placing an order, you agree to be bound by the following terms and conditions. Please read them carefully.

**1. PRICES AND TAXES**
The prices displayed on our website are guide prices and are subject to change. The final price charged will be the price applicable at the time your order is processed and confirmed.
All prices are inclusive of all applicable taxes as per the laws of Pakistan. The price of items does not include the delivery charges, which will be calculated and displayed at checkout based on your location and order value.

**2. PRODUCT AVAILABILITY**
All products listed on Buraq Mart GS, including Mobile Phones, LED TVs, Furniture, Bikes, and Fashion items, are subject to availability. We make every effort to ensure stock accuracy, but if an item you have ordered is out of stock, we will notify you as soon as possible. We reserve the right to limit the quantity of items sold per customer or per order, especially during high-demand periods or promotional sales.
Buraq Mart GS reserves the right to cancel any order subject to availability, confirmation issues, or any other reason deemed fit by the company.

**3. ACCEPTANCE OF ORDER**
Your order is an offer to purchase products from us. We may decline to supply goods to you at any point before delivery. Our acceptance of your order will take place only when we dispatch the product(s) to you and send a confirmation via email or SMS.
Our service is intended for non-commercial and domestic use only. We reserve the right to refuse orders that we suspect are for commercial resale purposes.

**4. PRICING AND DESCRIPTIONS**
We strive to ensure that all descriptions, images, and prices on our website are accurate. However, errors may occur. If we discover an error in the price or description of a product you have ordered, we will inform you as soon as possible and give you the option of reconfirming your order at the correct price/description or canceling it. If we are unable to contact you, the order will be treated as canceled.

**5. DELIVERY POLICY**
Delivery will be made to the address specified by you during checkout. We deliver to locations across Pakistan.
* **Delivery Times:** An estimated delivery time will be provided at the time of order confirmation. While we strive to meet these times, delivery delays may occasionally occur due to circumstances beyond our control (weather, road closures, etc.).
* **Signature:** All deliveries require a signature from an adult (18 years or older) at the delivery address. By signing, you confirm that you have received the order in good condition.
* **Large Items:** For large items such as Bikes, LED TVs, and Furniture, delivery will typically be made to the ground floor / main entrance of the premises. Our delivery personnel are not obligated to carry items up multiple flights of stairs.
* **Failed Delivery:** If no one is available to accept the delivery at the agreed time, the order may be returned to our facility. Re-delivery may be subject to additional charges.
* **Refusal of Service:** Buraq Mart GS reserves the right to refuse delivery service to any location or cancel any order based on logistical constraints or security concerns.

**6. RETURNS AND REFUNDS POLICY**
Your satisfaction is important to us. If you are not completely satisfied with your purchase, please review our return policy below:
* **Inspection on Delivery:** Please inspect your order thoroughly at the time of delivery. If an item is damaged, defective, or incorrect, you must inform our delivery personnel immediately and refuse to accept the item.
* **Change of Mind:** Returns due to change of mind may be accepted within **7 days** of delivery, provided the product is unused, unopened, and in its original packaging with all tags and accessories intact. Return shipping costs for change-of-mind returns will be borne by the customer.
* **Non-Returnable Items:** Due to health, hygiene, and security reasons, certain items cannot be returned. These include:
* Unsealed Mobile Phones, Tablets, and Electronics.
* Innerwear, lingerie, and personal care items.
* Customized or made-to-order furniture.
* **Refunds:** Once we receive and inspect the returned item, we will process your refund. Refunds will be issued using the original payment method. For cash on delivery orders, refunds will be processed via bank transfer or store credit, as agreed.
* **Deductions:** Please note that there may be a deduction from the refund if the item has been damaged, used, or is missing parts.

**7. CANCELLATION POLICY**
* **By Customer:** You can cancel your order before it has been processed for dispatch. Once an order is shipped, it cannot be canceled. To cancel, please contact us immediately at **buraqmartgs@gmail.com** or via the phone number provided on our website.
* **By Buraq Mart GS:** We reserve the right to cancel any order due to stock unavailability, inaccuracies in product or pricing information, or suspected fraudulent activity. In such cases, we will notify you and provide a full refund.

**8. PAYMENT METHODS**
We offer multiple secure payment methods for your convenience:
* Cash on Delivery (COD)
* Bank Transfer / Online Banking
* (Add other methods like Credit/Debit card if applicable)
Please do not send cash payments through courier services; use only the official payment methods provided at checkout.

**9. PTA APPROVED DEVICES**
For all mobile phones and tablets sold on Buraq Mart GS that are listed as "PTA Approved," we guarantee that the device is approved by the Pakistan Telecommunication Authority (PTA) and is fully compliant with local regulations. It is the customer's responsibility to ensure that they understand the PTA approval status before purchasing.

**10. GENERAL**
* **Governing Law:** These terms and conditions shall be governed by and construed in accordance with the laws of the Islamic Republic of Pakistan. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Pakistan.
* **Severability:** If any part of these terms is found to be unlawful or unenforceable, the remaining provisions will remain in full force and effect.
* **Right to Modify:** Buraq Mart GS reserves the right to update, change, or replace any part of these Terms and Conditions at any time without prior notice. It is your responsibility to check this page periodically for changes. Your continued use of the website following the posting of any changes constitutes acceptance of those changes.

**11. INTELLECTUAL PROPERTY**
All content on this website, including images, logos, text, graphics, and videos, is the property of Buraq Mart GS and is protected by copyright laws. You may not reproduce, duplicate, copy, or exploit any material without express written permission from us.

**12. CONTACT INFORMATION**
If you have any questions regarding these Terms and Conditions, please contact us at:

**Buraq Mart GS**
Email: **buraqmartgs@gmail.com**
Website: **https://buraqmartgs.com/**

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